Privacy Policy – How rbaje Protects Your Personal Data

1 Who We Are

rbaje is an online gaming platform operating at rbaje.asia. When this Privacy Policy refers to "rbaje", "we", "us", or "our", it means the rbaje platform and the team responsible for operating it. When it refers to "you" or "your", it means any person who visits, registers on, or uses rbaje.asia in any capacity.

This Privacy Policy applies to all personal data collected through the rbaje website, mobile app, and any related services. By using rbaje, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and use of your personal data as described here.

2 Data We Collect

rbaje collects personal data in two ways: information you provide directly, and information collected automatically when you use the platform. Below is a clear breakdown of both categories.

Information you provide directly:

• Full name as it appears on your national ID or passport.
• Mobile phone number used for account registration and mobile banking transactions.
• Date of birth, used to verify that you meet the minimum age requirement of 18 years.
• Mobile banking account details (bKash, Nagad, or Rocket number) for processing deposits and withdrawals.
• Identity verification documents, such as a copy of your national ID card, when requested by rbaje for KYC (Know Your Customer) purposes.
• Any messages or information you send to the rbaje support team.

Information collected automatically:

• IP address and approximate geographic location.
• Device type, operating system, and browser information.
• Pages visited on rbaje.asia and time spent on each page.
• Games played, bets placed, and transaction history within your rbaje account.
• Session duration and login timestamps.
• Cookie and tracking data as described in Section 6.

3 How We Use Your Data

rbaje uses your personal data only for legitimate purposes directly related to operating the platform and providing you with a safe, fair, and enjoyable gaming experience. We do not use your data for any purpose that is not described in this Privacy Policy.

• Account management: Creating and maintaining your rbaje account, verifying your identity, and managing your account settings.
• Transaction processing: Processing deposits and withdrawals via bKash, Nagad, and Rocket in BDT.
• Security and fraud prevention: Monitoring account activity for signs of unauthorised access, fraud, money laundering, or violations of the rbaje Terms and Conditions.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including KYC and anti-money laundering requirements.
• Customer support: Responding to your queries, resolving disputes, and providing assistance when you contact the rbaje support team.
• Platform improvement: Analysing usage patterns to improve the performance, design, and features of rbaje.asia and the rbaje mobile app.
• Responsible gaming: Monitoring gameplay patterns to identify players who may need responsible gaming support and to enforce self-exclusion requests.
• Communications: Sending you important account notifications, transaction confirmations, and updates about changes to rbaje policies. We do not send unsolicited marketing messages without your consent.

4 Legal Basis for Processing

rbaje processes your personal data on the following legal grounds:

• Contractual necessity: Processing your name, mobile number, and payment details is necessary to fulfil the contract between you and rbaje — that is, to operate your account and process your transactions.
• Legal obligation: rbaje is required by law to collect and retain certain data for KYC, anti-money laundering, and financial record-keeping purposes.
• Legitimate interests: rbaje has a legitimate interest in monitoring platform security, preventing fraud, and improving the service for all players.
• Consent: Where rbaje relies on your consent to process data — for example, for optional communications — you have the right to withdraw that consent at any time by contacting [email protected].

5 Sharing Your Data

rbaje does not sell, rent, or trade your personal data to any third party. However, there are limited circumstances in which rbaje may share your data with trusted third parties, strictly for the purposes described in this Privacy Policy.

• Payment processors: rbaje shares the minimum necessary payment information with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and security standards.
• Identity verification providers: When KYC verification is required, rbaje may use a third-party identity verification service to check the authenticity of documents you submit.
• Technology and hosting providers: rbaje uses third-party cloud hosting and technology infrastructure providers to operate the platform. These providers process data on rbaje's behalf and are contractually bound to protect it.
• Legal and regulatory authorities: rbaje may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts if required by applicable law or a valid legal order.
• Fraud prevention agencies: rbaje may share data with fraud prevention and anti-money laundering agencies where there is a reasonable suspicion of illegal activity.

6 Cookies and Tracking

rbaje uses cookies and similar tracking technologies to make the platform work properly and to improve your experience. A cookie is a small text file stored on your device when you visit a website. rbaje uses the following types of cookies:

• Essential cookies: These are required for the platform to function. They keep you logged in during your session and remember your account preferences. You cannot opt out of essential cookies without stopping your use of rbaje.
• Analytics cookies: These help rbaje understand how players use the platform — which pages are visited most, where players spend the most time, and where technical issues occur. This data is used in aggregate and is not linked to your personal identity.
• Security cookies: These help rbaje detect and prevent fraudulent activity, including detecting multiple accounts from the same device.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of rbaje.asia. rbaje does not use third-party advertising cookies or tracking pixels for external ad targeting.

7 Data Security

rbaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and rbaje servers is encrypted using SSL/TLS protocols.
• Account passwords are stored using one-way hashing — rbaje staff cannot see your password in plain text.
• Access to personal data within the rbaje organisation is restricted to staff who need it to perform their job functions.
• rbaje conducts regular security reviews and vulnerability assessments of its platform infrastructure.
• Financial transaction data is processed through PCI-compliant payment channels.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your rbaje account has been compromised, contact [email protected] immediately. rbaje will act swiftly to secure your account and investigate the incident.

8 Data Retention

rbaje retains your personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The retention periods for different categories of data are set out in the table in Section 2.

When your rbaje account is closed — whether at your request or due to a violation of the Terms and Conditions — rbaje will retain your data for the periods specified in the table above to comply with legal and regulatory obligations. After the applicable retention period expires, your data will be securely deleted or anonymised.

Transaction records are retained for a minimum of seven years from the date of the transaction, as required by financial record-keeping regulations. This data is stored securely and is not used for any purpose other than legal compliance and dispute resolution.

9 Your Rights

As a rbaje player, you have the following rights over your personal data. To exercise any of these rights, contact the rbaje support team at [email protected]. rbaje will respond to all data rights requests within a reasonable timeframe.

• Right of access: You have the right to request a copy of the personal data rbaje holds about you.
• Right to rectification: If any of your personal data held by rbaje is inaccurate or incomplete, you have the right to request that it be corrected.
• Right to erasure: You have the right to request that rbaje delete your personal data, subject to our legal obligations to retain certain records.
• Right to restrict processing: You have the right to request that rbaje limit the way it uses your personal data in certain circumstances.
• Right to data portability: You have the right to request a copy of your personal data in a structured, machine-readable format.
• Right to withdraw consent: Where rbaje processes your data based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
• Right to object: You have the right to object to rbaje processing your personal data for direct marketing purposes at any time.

10 Children's Privacy

rbaje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use rbaje or provide any personal data to us.

If rbaje discovers that personal data has been collected from a person under the age of 18, that account will be closed immediately and all associated data will be deleted as quickly as possible. If you believe that a minor has registered on rbaje, please contact [email protected] immediately so we can investigate and take action.

11 Changes to This Policy

rbaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When changes are made, the updated Privacy Policy will be published on this page with a revised effective date at the top.

For significant changes that materially affect how your personal data is used, rbaje will notify registered players via the mobile number associated with their account. It is your responsibility to review this Privacy Policy periodically. Continued use of rbaje after any update constitutes your acceptance of the revised Privacy Policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbaje handles your personal data, please get in touch with the rbaje data team: